Orders shipped before 1 pm will be processed and shipped the same business day. Orders after 1 pm will be shipped the following business day. We will contact you if we incur any unforeseen delay. Transit times are in business days. Transit times exclude weekends and most holidays. You will receive an email with shipment tracking information. If shipment is late please notify us as soon as possible. In case of missing or damaged packages we will send a replacement as quickly as possible, after conducting inquiry, at no cost.